Always Helpful Staff




Our staff is a caring group of dedicated individuals who bring multiple talents to the practice.


Donna Schafetz


A veterinary assistant extraordinaire, and the person who knows everything about the practice, Donna has been with us since 1995.  A 1983 graduate of Centenary College’s Equine Program , she has worked in many parts of the equine industry.  From grooming, riding, and training Arabian horses, foaling standardbred mares and prepping yearling sales prospects, to assisting Olympic riders and veterinarians and other demanding jobs, Donna handles everything and everybody with skill and professionalism. Even though Donna does the work of three people she says her job here at the practice is a “cakewalk” and looks forward to learning something new every day.


Sidney Hoblit


Our wonderful bookkeeper Sidney, with us since 2001, has over twenty years experience as a licensed veterinary technician with a specialty in diagnostic ultrasound.  She has experience training and competing with horses in hunter and jumper events, and for the last twenty-plus years has been active with her dogs in agility, coursing, conformation, and obedience/rally.  Her family currently includes  a houseful of Longhaired Whippets and Lurchers!

With broad experience as a sales and business manager through owning and operating her own pet food and health products business (Hoblit House in West Grove, PA), she keeps this practice running smoothly financially through thick and thin.  With her wide knowledge of canine nutrition and integrative medicine, she is an excellent educator and a knowledgeable resource for our clients.


Diane Yovanovich


Our knowledgeable receptionist and creative scheduler Diane has been involved with horses since she was five years old.  Her varied experience in the horse world includes polo, show hunters and fox hunting, racehorse training and breeding, sales prepping and horse show management.

Her other interests include gardening, knitting and needlepoint, classical music, and cooking and baking.  Since 2006, she has catered the food for Dr. Shoemaker’s Postural Rehabilitation Seminars, receiving rave reviews.  Long known for having Pembroke Welsh Corgis, her present family includes two Corgis, Lonnie, a two time show champion and Poppy, a wonderful rescue.


Robin Froysland


Robin has volunteered and referred many clients to the practice over the years, while running North Key Farm, a horse boarding and training facility.  With a life time of experience in the horse industry including, hunters, western, driving, racing, veterinary assistant, horse show and clinic manager.  She has also taught preschool and art classes at the local YMCA.

After downsizing her present business, she has brought her organizational and management skills to “Always Helpful”.

She has a passion for helping animals and humans alike to achieve a balance in their physical and mental well being.

Her personal interest include, all mediums of art, riding her horses for pleasure, gardening, and reading. Her family includes her husband Randy, two sons, three grandchildren, a cat named Noodle, a dog named Diesel, and two horses, Boone and Thumper.


Shelby Brumbaugh


Our technician, Shelby has always had a passion for animals large and small. She’s recently graduating with an associate’s degree from Johnson College for veterinary technology, and she’s very excited to expand her knowledge in an alternative practice! Shelby and her two rats (Millie & Peeka) have moved down from northern Pennsylvania to beautiful Chester County to live with her fiance. Her dog Carly, an Australian Shepard and two crazy cats, Suki and Toby stayed behind to try to fill her parents now empty nest. In her spare time she loves to fish, go to the beach, watch baseball, ride horses, and spend time with her soon to be husband. She’s looking forward to meeting all of our client’s pets and to keep improving the veterinary industry through integrative medicine.


Kitty Claire

Claire purrfect

Official Greeter!